About elann.com

Since 1995, it has been the mission of elann.com is to provide its customers with high quality yarns and knitting and crochet accessories at the best possible prices, and to work single-mindedly toward the accomplishment of complete customer satisfaction.

We strive continuously to deliver excellence at every step in our relationship with you, our customer - from your shopping experience at this website, to your complete satisfaction with our products, which will arrive at your doorstep in perfect condition, in a timely manner.

Ann Cannon-Brown - President and Creative Director

In 1993, while on a maternity leave from her job as a college instructor in Cranbrook BC, Ann was thrilled to find herself with the time to indulge in her passion for fibre arts, but quickly discovered that it was difficult to find good natural fibre yarns to work with. So with the help and support of her family and friends, in that same year, elann was born.

Robert Cannon-Brown - VP Finance and Production

Robert's easy way with people and his background in business management and marketing have been cornerstones of elann.com's development and growth. He likes to read and travel, and though he doesn't knit or crochet, he has learned to know good yarns when he sees them!

Flora Yang - Manager of Accounting and Production

Flora loves playing with numbers every day.  Since joining Elann.com, she has become a self-proclaimed "knitting maniac" as well as our star crocheter.  Flora finds that combining her hobby with her job gives her the best of both worlds.

Maggie Tietjen - Customer Service Representative

Maggie knit many sweaters for her family when her children were young, but as often happens fell out of the habit as they grew up. Since joining us at elann.com, she has again picked up her needles and now just can't seem to stop - quickly becoming one of our most prolific knitters.

Mayumi Wright - Customer Service Representative

Mayumi taught herself knitting and crocheting from books in Japan when she was a high school student. Since moving to Canada, she has been learning North American methods of knitting and crocheting, and is enjoying working with beautiful yarn from all over the world.

Karen Heimburger - Customer Service Representative

Karen began knitting and crocheting around age 10 and is never without a project. There isn't a swimming pool, soccer field, or baseball diamond that she hasn't embarrassed her children at by dragging out her yarn and needles. She's thrilled to be a part of elann.com's customer service team, because she loves nothing better than to mentor novice knitters and crocheters and to swap ideas and inspiration.

Mabel Lau - Order Processing and Inventory Control

Mabel is an avid gardener and was taught to knit by her mother when she was 10, but didn't take up knitting seriously until she was in her 20s.  She particularly likes knitting in the round and at work she enjoys the opportunity of seeing all the new yarns as they arrive in the warehouse.

Alicia Borowy - Order Processing

Alicia began knitting in her teens and especially enjoys knitting larger items such as coats.  Her favorite yarn to work with is mohair.

Lynn Lin - Order Processing

Lynn prides herself on a job well done. Before she joined us she did not knit, but in a few short weeks had a number of scarves under her belt. We look forward to watching Lynn's knitting prowess develop, and are happy to help her along the way.

Karen Jang - Order Processing

Karen is a beginning knitter, with some experience as a child to draw on. At least one pink scarf is on the needles, and we hope to see many more projects in the future.

Josette Lavoie - Order Processing

Josette grew up in a knitting household, learning to knit when she was five years old, joining her sisters and brother in making items from long cords produced with a homemade knitting spool. Her knitting history spans more than 45 years and, with a fondness for luxury yarns, Josette always has a few sweaters, scarves, or hats in progress.