TAXES & SHIPPING


Taxes

US and International orders are not subject to taxes. Canadians residing in non-HST provinces are subject to 5% GST on all purchases and S&H. Canadians residing in HST provinces are subject to 5% HST (Federal) on all purchases and S&H, plus HST (Provincial) on all purchases except books, and S&H, as follows: 7% for BC, 8% for NF, NB, and ON, and 10% for NS). Gift certificates are tax free.

Warehouse Pick-up Option

If your account shipping address is near the elann.com warehouse in Delta, BC, you'll be offered the option of picking your order up at our warehouse, within 48 hours of placing your order online, free of shipping and handling charges. Our pick up hours are 1pm to 3pm Pacific Time, daily, except these holidays.

If you aren't offered the pickup option at the checkout, it's because you're outside our programmed pick up range. We'd still, however, love to see you at our warehouse at #14-7355 72nd Street, Delta, BC, V4G 1L5. Visit us between the hours of 1pm to 3pm Pacific Time, daily, and we'll place your order with you at the warehouse, and pack it up for you on the spot!

Warehouse Map


Shipping and Handling - Canadian Orders

All Canadian orders are shipped via Canada Post - allow approximately 1 week for delivery. Shipping and handling rates below are based on order weight and are displayed in US dollars. At the time of checkout, these rates will be converted to and display Canadian dollars, based on the exchange rate of the day, so that Canadians may pay in their own currency.

For Orders Weighing:
00.01 to 1 lb: US$ 5.00
1.01 to 2 lbs: US$ 7.00
2.01 to 5 lbs: US$ 9.00
5.01 to 10 lb: US$ 11.00
10.01 to 15 lbs: US$ 13.00
15.01 to 20 lb: US$ 15.00


Please place multiple orders if you wish to order more than 20 lbs, as the maximum allowed weight of one package is 20 lbs. Shipping and handling for Canadian orders of gift certificates and subscriptions is free.



Shipping and Handling - US Orders

US orders of less than $200.00, exclusive of S&H, are shipped from Point Roberts, WA, via USPS Priority Mail - allow approximately 1 week for delivery.

In compliance with US Customs regulations, US orders of $200.00 or greater are shipped from Canada via Canada Post, in order that they may clear US Customs in Seattle, WA, where you may be charged duty - allow approximately 2 weeks for delivery. Shipping and handling charges shown below are based on order weight.

For Orders Weighing:
00.01 to 1 lb: US$ 5.00
1.01 to 2 lbs: US$ 7.00
2.01 to 5 lbs: US$ 9.00
5.01 to 10 lb: US$ 11.00
10.01 to 15 lbs: US$ 13.00
15.01 to 20 lb: US$ 15.00

Please place multiple orders if you wish to order more than 20 lbs, as the maximum allowed weight of one package is 20 lbs. Shipping and handling for US orders of gift certificates and subscriptions is free.



Shipping and Handling - International Orders

For orders to countries other than Canada and the US, we offer a choice of surface or air shipping. Shipping and handling charges, based on order weight, include insurance, and are charged in USD, as shown below. Tracking numbers are provided for orders 3.01 lbs. and over.

Surface Shipping via Canada Post - allow approx. 6-8 weeks for delivery:

00.01 to 1 lb: US$ 10.00
1.01 to 2 lb: US$ 20.00
2.01 to 3 lb: US$ 25.00
3.01 to 4 lb: US$ 35.00
4.01 to 6 lbs: US$ 45.00
6.01 to 10 lbs: US$ 60.00
10.01 to 12 lbs: US$ 70.00
12.01 to 15 lbs: US$ 75.00
15.01 to 20 lbs: US$ 85.00

Air Shipping via Canada Post - allow approx. 2 weeks for delivery:

00.01 to 1 lb: US$ 20.00
1.01 to 2 lb: US$ 40.00
2.01 to 3 lb: US$ 50.00
3.01 to 4 lb: US$ 60.00
4.01 to 6 lbs: US$ 70.00
6.01 to 10 lbs: US$ 80.00
10.01 to 12 lbs: US$ 90.00
12.01 to 15 lbs: US$ 100.00
15.01 to 20 lbs: US$ 125.00

Please place multiple orders if you wish to order more than 20 lbs, as the maximum allowed weight of one package is 20 lbs.