Available Payment Methods
We accept the following forms of payment:
Customers who do not use credit cards may wish to consider a traditional mail order. If you add items to your cart at the website, and then click "Your Cart" to go to the checkout, your total, including shipping and handling charges, will be shown to you. You can print this off, as a traditional mail order, and send it to us with a money order. Our mailing addresses for Canada (for Canadian customers) and the US (for US customers) are shown when you click Contacting Us.
For items like patterns and needles, which we stock on a continual basis, this is a good option. For limited stock items, like discontinued yarns, however, most customers who do not use credit cards opt for our PayPal or pre-paid account (see below) options, as only they ensure you'll be able to get limited quantity items when they're available -- items are not yours until they are paid for, and the traditional mail order may lead to the disappointment of the items you want not being available by the time your mail order and money order arrive by mail.
For customers who do not use credit cards or PayPal, and want to ensure they'll get our limited quantity items when they're available, we offer a pre-paid account system. Just send us a money order in the amount of the balance you'd like to add to your pre-paid account, and the funds will be made available to you for future purchases at the website checkout. Our mailing addresses for Canada (for Canadian customers) and the US (for US customers) are shown when you click Contacting Us. As soon as we receive your money order, we will add it to your pre-paid account, and notify you by email that your account has been updated, and the funds are available to you for an online order.
To best meet the demands of international transactions, prices shown at this website are based on US dollars, and all US and international customers will be charged in US dollars. As we are a distinctly Canadian company, however, we also display Canadian currency conversions for all items shown in this catalogue, so that residents of Canada may pay in their own currency.
The Canadian/US exchange rate for the site is updated daily, based on exchange rates reported by The Universal Currency Converter™. We encourage international customers to follow our link to this world class site to best see how the US dollars charged by Elann convert to their own currencies.